IT Business Analyst



  1. Job Description:
  • Liaise with business users at HO and campus level; from office to academic side to ensure new initiatives, change of requests, new system implementation etc. started with clear business requirement documented and feasibility study
  • Actively participate into the process to select technology-based solution following the IT Project Governance in place
  • Propose the new idea, initiative aiming to improve the employee’s productivity, save the cost to reduce the risk & really is beneficial to VAS
  • Perform adequate System Integration Test of applications/systems. At a minimum, SIT should ensure all requirements have been addressed, all basic functionality works, and errors are handled properly
  • Proactively provide support and follow up User Acceptance Test with Business Users to ensure that test plans and test scenarios are prepared, updated and completed accordingly, testing reports are prepared and submitted according to agreed communication plan of the project, testing defects are logged and followed up by Vendors or development team to ensure the Go-live decision can be made
  • Expeditiously troubleshoot application production issues that resolve the issues without causing additional problems
  • Provide updates to the Business Analyst Team Leader and Project Managers on work in progress, work completed, and work planned, and issues potentially impacting the on-time completion or quality level of work
  • Ensure that policies and procedures for monitoring, maintaining, and troubleshooting VAS systems are complete, accurate, up-to-date, and effective
  • Proactively find out the issue or problem in application architecture of VAS, discuss and propose the enabling solution to mitigate
  • Ensure the information security control in the Business Application Platform to be in place and ensure all confidentiality of works in VAS should not be disclosed to any third-party for any purpose. Ensure the needed control to be implemented in application development following to Information Security Policies
  • Periodically update the new technology-based solutions in the market and look for opportunities to submit the proposal to IT BA Team Leader
  • Responsible for day to day operations to ensure Services in respective area shall be available in alignment with SLA which has been agreed with Business Executive
  • Read, acknowledge understanding, stay updated, set good example of compliance with the company’s policies stipulated in various regulations, guides and manuals including but not limited to the Company policy, Staff Manual, IT Guideline, IT Instruction, Letter of Authority, Anti-corruption policy etc… Make sure all the team members should be aware of this
  1. Requirements:
  • BA/BS in business, computer science, or related field, or equivalent experience
  • Having experience of Education Industry is advantage
  • Having experience in Data Warehouse, Dashboard, ETL, BI is advantageA good knowledge of SQL, and Windows operating systems, with hands-on application experience,
  • Required demonstrated proficiency with backup/ recovery techniques
  • A good knowledge in CMMI or any related standard is a plus
  • Have experience in ERP, CRM, HRM & SIMS is a plus
  • Understand Application Architecture linked to Business Architecture 
  • Requires the 3 years of experience of software development for the Group wide project
  • English skills: Intermediate level of Reading and Speaking skill in English
  • Computer skills : Word, Excel, Power Point
  • High sense of responsibility, Professional & pleasant, Open to changes and willing to learn new things, Highly cooperative and respectful for other team members
  1. Benefits:
  • Obligated insurances (HI, SI, UI), 24/24 Accident Insurance, Personal Tax (if any) are covered by VAS
  • Lunch at school
  • 13th monthly salary and KPIs bonus
  • 50% discount of tuition for 2 children
  • Team building, yearly staff-outing
  • Opportunity of Internal training or coaching
  • Working in professional environment
  1. Application packages:
  • CV & Application Letter
  • Copied degrees and relevant certificates (if any)
  • Residence Book & ID/ Passport
  • Temporary Residence Confirmation (if any)
  • Medical Report
  1. Contact point:




(Only qualified applications will be contacted as soon as possible.)

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